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Reliance Communications

[Resolved]  Reliance Communications Limited — Daily deduction of money

Address:Gurgaon, Haryana

Dear sir / mam, My mobile number is [protected]. Daily or after couple of the day Rs 3 is deducted from my balance. After then i call to customer care and they refund my money. So how many times i will have to call or email to reliance customer care for permanent solution. I fade off from reliance by complaining 20 to 22 times or more . What I do, kindly tell me. Either I quit from reliance or they will provide me permanent solution . Already i emailed Reliance customer care 3 to 4 times and they are not taking my case seriously . So are you giving me permanent solution ? Customer care not giving me satisfactory response. Kindly help me out. Regards Kundan [protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Comments

Reliance or any other private operator are of the same type. I have faced the same problem with reliance. Connectivity problem apart from deducting balance in way of money or in way of data balance. You have monitored your balance and when complained they refund .but what about others one can imagine as how much these telecom operators earn by way of cheating public. Even vodafone has done the same . I have discontinued all private operator and belive that BSNL is the only solution. SAVE INDIA USE BSNL.

Shridhar
Reply
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Reply
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Reply

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