[Resolved]  Reliance Communications Limited — Data card related, have sent pre litigate email, full payment already done

Address:

Bangalore, Karnataka

Hi sir/madam, my names shama and I had taken a data card connection on 2011 and used it till July 2013 as I was leaving India for 6 months . I called the reliance customer care and had asked them to disconnect my number. Now I received a email saying I have to go to lok adalat to pay 2851 rupees remaining. Which i never knew about, how is it possible I never got a single mail in months saying that iv to pay something. Secondly I still went and paid the amount of 2851 rupees in cash and got a receipt in reliance web world, and they told my connection is terminated. I received a email saying that thankyou " anil k panjawani" for paying 2851 rupees. Now who is anil k panjawani ? Wen I paid the bill it should be thankyou shama ??? I called multiple numbers in customer care and none seem to answer. Now that all my bills have been cleared, is there anything pending. I'm really disappointed by reliance . I'm a student and stay alone in Bangalore . Is it necessary for me to go lok adalat ? What will happen there? I have all proofs with me of payment done. And even mail copies.this is the mail I got from reliance
Reliance Communications Limited (Anil Dhirubhai Ambani Group)
No.12/2, Tower B, Subbramanya Arcade, Bannerghatta Road, Bangalore – 560029

(UNDER THE GUIDANCE OF)
DISTRICT LEGAL SERVICES AUTHORITY, BANGALORE URBAN

PLC NO: 476897/13
Date:23.12.2013
To,
SHAMA PERVINNO 29-A DAVIS ROAD COOKE TOWNST THOMAS TOWN POST
BANGALOREBANGALORE560034
Sub: Pre Litigation Dispute between M/s.Reliance Communications Limited and
yourself with respect to Non-Payment of Service Charges due.

It is noticed that there is a dispute between yourself and M/s.Reliance
Communications Limited Bangalore regarding amount due payable by yourself.
The Applicant, M/s.Reliance Communications Limited has requested this
Authority to take up the same matter for amicable settlement through
conciliation before the Lok Adalath. Therefore, the Lok Adalath has been
constituted for settlement of the Prelitigation case.
There, you are hereby directed to take the notice and appear before this
Prelitigation Lok Adalath Sitting No.381/13 on 28.12.2013 (Saturday)
between 11:30 a.m. and 4.00 p.m. before at Deputy Registrar, Court of Small
Causes, Basement, City Civil Court Complex, Behind Cauvery Bhavan,
Bangalore – 560 009
To the Notice:
• The said Notice has forward to consider your grievances and get the
matter settled Amicable in the Lok Adalath.
• Award given by This Court is deemed to be the decree to the City Civil
Court U/Sec 21 of Legal Services Act 1987, and same is final an binding on
both parties to the dispute.
Account No :[protected]
Mobile No :[protected]
Amount Due : Rs.2851/-
Don’t reply to this email for any clarification please contact RANJINI
Contact No.[protected]
Hard copy of the notice is sent through post if you are not received the
same take copy of this mail and visit above mentioned Court address..
The Manager
Member Secretary
Reliance Communication
District Legal Services
Authority Bangalore
Bangalore Urban.


PLEASE HELP AND ADVISE ME REGARDING THIS MATTER.