[Resolved] Reliance Communications Limited — Data not credited | |||
Dear Team, i recharged my reliance gsm with rs 74 3g pack with 10 days validity as i needed faster connectivity for some downloading but it was not working properly so i inserted my sim card on my dongle but it did not connect so i disconnected the data and put it back on my phone and today from the morning itself my internet is not working and it connects and disconnects within just 2 seconds so i called the customer care and explained him the issue he said that if i will use the 3g internet in dongle it will remove all my data and nothing will be left but on the recharge confirmation message nothing regarding the issue was mentioned so those people barred my both 2g and 3g pack. and the validity of pack was till 06thjan 2015 . it is just a kind of fraud done to me because they removed my 1gb approx data balance and I lose my 74 rs please i want the internet and balance both started in my Dongle. My Rs.74 Recharge is wasteful for me without any reason. phone no. -[protected] name : nikhil agrawal alternate no :[protected] email : nikhil.[protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I am not satisfied with customer care representative answer.IT is fraud which is done by Reliance GSM.
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications