[Resolved]  Reliance Communications Limited — My personal Mobile number is not registered on my Name.

Address:Alwar, Rajasthan

Dear Sir/Mam My Name is Dinesh Saini I have a mobile number [protected] of Reliance Prepaid, i m using this no. From 1.5 years in Reliance and this is my personal number but it is not registered in My name or any one name. I want the port code for port this number but port code does not received then i called to customer care they told me that this no. Is not registered in any one name. Sir if it is not registered in any one name then how it is running and i m using from 1.5 years.. First i purchased this number from Idea then i port this in Vodafone then i did last port in Reliance and i gave my Id proof and photo, then how it is possible. If any kind of region i lost this number then how can do restart this ? Because it is not registered in any one name. I went to reliance store behind Bus stand Alwar, there is a man who did not response me, he ignored me, I am Customer and if he did not solve my problem then where i have to go ? He said that no anyone solution he have for this problem. Then i went to Reliance prepaid office in Manumarg Alwar, i told my problem to those then they replied that it is not possible, Then they check and replied that come after 3 at noon, i went at evening then he replied that u have to give me your id and photo and we will register this number in your name but in is process you have to wait 30-40 days. Sir if between 30 days i lost my number any kind of region then ? 30-40 Days process is too long.. I am so sad because of this problem and i am not responsible then who is responsible. Please do something this problem is big and creating many other problems.. Thank You
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Oct 29, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2015
Reliance Communications Customer Care's response
Dear Dinesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Oct 16, 2015
Reliance Communications Customer Care's response
Dear Dinesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

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Dear Sir/Mam My Name is Rajesh Shantinathrao Inje, Aurangabad, Maharashtra, I have a mobile number [protected] of Reliance Prepaid, i m using this no. From most than 5 years in Reliance and this is my personal number but it is not registered in My name. First time i know this when CDMA service is converted in to gsm I want the port code for port this number but port code does not received then i called to customer care they told me that this no. Is not registered in your name and they told me that this number is registered on Mr. Khan's name. Its amazing for me, the number i used from last 5-6 years is not registered on my name. I remembered very well that when i purchase this SIM that time i submit my required documents, but how this can happen? i don't no. Please do something this problem is big and creating many other problems.. Thank You.

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