Reliance Communications Limited — NETWORK COVERAGE

[protected] [protected] In my area there is no network coverage only for Reliance netconnect, before i bought this the retailer said "where ever you go you can get 3.1Mbps" but now i am near the tower, i not getting single point of signal in 2g also, after this i made an complaint by customer care they said " we are taken your issue as COMPLAINT, AND WE WILL RECTIFY AS SOON AS POSSIBLE" and waited for 10 days and again i called to the customer care they said " we will rectify soon sir" and waited for few days and again i called to the customer care they said " sir it is not in our department better you can contact our technical team otherwise sent a mail to [protected]@relianceada.com" after this i have sent a mail also they are given reply like this "We would like to discuss in detail regarding coverage issue for your number. We request you to call us at *355 or[protected]Free from Reliance phones) or[protected]Toll free) at your convenience for the status of your complaint" after this also i have called customer care they again take my issue as complaint. now 30 days gone but there is no responds. I have also enclosed one photo for your view. and my complaint no .[protected] [protected] my netconnect no.[protected]
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[protected]
[protected]

In my area there is no network coverage only for Reliance netconnect, before i bought this the retailer said "where ever you go you can get 3.1Mbps" but now i am near the tower, i not getting single point of signal in 2g also, after this i made an complaint by customer care they said " we are taken your issue as COMPLAINT, AND WE WILL RECTIFY AS SOON AS POSSIBLE"
and waited for 10 days and again i called to the customer care they said " we will rectify soon sir"
and waited for few days and again i called to the customer care they said " sir it is not in our department better you can contact our technical team otherwise sent a mail to [protected]@relianceada.com"
after this i have sent a mail also they are given reply like this "We would like to discuss in detail regarding coverage issue for your number.


We request you to call us at *355 or[protected]Free from Reliance phones) or[protected]Toll free) at your convenience for the status of your complaint"

after this also i have called customer care they again take my issue as complaint.

now 30 days gone but there is no responds.

I have also enclosed one photo for your view.

and my complaint no .[protected]
[protected]

my netconnect no.[protected]

and my address is
pagandai x road,
ariyalur(post)
sankarapuram(taluk),
villupuram(dis)
tamilnadu

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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