Reliance Communications Limited — NON ACTIVATION OF 3G PACK

Address:New Delhi, Delhi

Respected Sir, I am using 3g on mobile No.[protected]. For that i had recharged of Rs. 123/- on 17 Oct 2013 and my data was fully exhausted by using micromax 3g dongle. Further i have recharged on 31 Oct 2013 of Rs. 123/- and still 3g pack of 1GB data has not been activated. I contacted Reliance customer care and told the problem... they answered that u have used 3g dongle so that ur data has lapsed and this not for dongle use. I told them that i had recharged earlier the same pack and used in dongle. But they are not listening. Some of them are saying that u have consumed your date by using 3g dongle . However i have not consumed a single MB data till i recharged. Requested to take appropriate action on the abovesaid... Thanking you...
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Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Sir,
No one contacted to me regarding that problem till the date...

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