Reliance Communications Limited — NON ACTIVATION OF 3G PACK | |||
Respected Sir, I am using 3g on mobile No.[protected]. For that i had recharged of Rs. 123/- on 17 Oct 2013 and my data was fully exhausted by using micromax 3g dongle. Further i have recharged on 31 Oct 2013 of Rs. 123/- and still 3g pack of 1GB data has not been activated. I contacted Reliance customer care and told the problem... they answered that u have used 3g dongle so that ur data has lapsed and this not for dongle use. I told them that i had recharged earlier the same pack and used in dongle. But they are not listening. Some of them are saying that u have consumed your date by using 3g dongle . However i have not consumed a single MB data till i recharged. Requested to take appropriate action on the abovesaid... Thanking you... Was this information helpful? | |||
2 Comments | |||
Comments
Sir,
No one contacted to me regarding that problem till the date...
No one contacted to me regarding that problem till the date...
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare