Reliance Communications Limited — worst service

Address:New Delhi, Delhi

Its been a couple of months that i got this relaince sim..i m really fed up of bein charged for no reasons ..i randomly get txt msg stating that "amount charged for VAS ..sometimes rs5, sometimes re1 ..and it comes every 3rd-4th day. I try to use *111# then following the codes.. i try to deactivate VAS service ..says that "currently no service is active". Next i try to call up the r care..first of all..it took like ages ...like an hr to connect them to a CC. nxt the person says that there was no amount charged within 3 days so cant help it..and thr is no service active..bit logical as i ws getting msgs on the 4th day and due to connection problems to r care ..cant keep calling contin.. tdayon 11/11/13 ..i again get a msg -"amount charged for VAS =5 .I call up r care ..as usual they keep me on hold fr like half an hr..they the cc speaks ..sry the server is down and cant help it ..further saying we dont know wen should u call agaiin..this is hell ! Even the r care is not free and i m not a jobless guy to keep tryin r care for hrs. I use that reliance sim for emergency so those rupees matter for me..further they have no right to charge ppl like that ! Npw if the server remains for a day or two.. agnn they ll claim that no info available. Plus r care is not free that u call up just for "server down cant help". Relaice has given a headache ..worst network..ppl callin me hear not reachable !
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Reliance Communications Limited customer support has been notified about the posted complaint.
Nov 11, 2013
Updated by Kumar Vaibhav
If mobile no. Important .. as it should be .. plz let me know .. my email add is [protected]@gmail.com.
I will mail my no. Too.
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Dear Customer,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare
+91 [protected]

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