[Resolved]  Reliance Communications Limited — Wrong commitment given by telecaller

Address:380060
Website:www.rcom.co.in

I am user of vodafone india from gujrat. A lady from reliance communication telemarketing (Jeni patel) called me on my mobile number [protected]. She told that reliance is offering free unlimited talk time and data (4g) which is starting from 2 days from[protected]. She also said that the plan we offer is 397./month. I said ok i will have a connection. The representative came to collect the documents. While giving him the document i confirmed about the plan. He said your plan is 497 jalsa pack. It is for one month only after a month it will be 397.. Now situation is that i am cheking with rcom website. There is no 4g data free given with the given pack. Only 2g data is given.
O there is cheating case i want clarification from reliance communication. Why they are using this type of words and specially the lady (Jeni patel) she is not answering my calls also.
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May 25, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Aug 09, 2016
Updated by chirag patel
i have her contact number also please note : +91 [protected] : +91 [protected]
Aug 09, 2016
Updated by chirag patel
My new reliance number is +91 [protected]
Verified Support
Aug 09, 2016
Reliance Communications Customer Care's response
Dear Chirag, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communication
Aug 10, 2016
Updated by chirag patel
Dear sir My alternate contact number is [protected]
Aug 10, 2016
Updated by chirag patel
They called me and told that you have to go to reliance store as this is gsm number to covert into 4g and what about new plan ? . I do not need this card now as they are all cheaters . I will not pay the bill which i will be getting , they have my security deposit 300
Complaint comments 

Comments

Sir reliance ke network bhut week ho gya hai ...
I upgrade 4g sim in reliance. But poor network and outgoing call is not working any number. Customer care is not submitted my complaint. Ignore it
My no is [protected]

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