[Resolved]  Reliance Communications Limited — Wrong information related to Recharge of Rs 92 on official website .

Address:

Howrah, West Bengal

My mobile no is [protected] and name is Ashish Kumar Upadhyay .([protected]@gmail.com) On the official wesite of Reliance communication my user name is upadhyay . Online recharge payment of Rs.92 (Tariff Plan )on 21/05/2014 00:47:55 was done . Benefit Details avialable for Rs 92 (Tariff Plan )on website was - LOCAL R2R AT 10p/MIN AND ALL other calls AT 25p/MIN valid FOR 30 days . But after recharge done this was not applicable as call rate on all other calls was not as directed . It was charged at 1rs/Min on local no other than reliance and for STD calls I was charged Rs 1.5/min . You can still check on website that wrong information regarding this recharge value .(I have attached screenshot of Wrong information citing on website and my payment details ) I had telecon with reliance customer executive and I am not getting help from their side aswell . The executive accepted that plan is revised but it was not updated on website . Reference id of call - CAA6801602, time 10:27 (22/05/2014) Website is . www.rcom.co.in