Reliance Communications — Mental torture and frustration undergone during mobile no ([protected]) portability with reliance communication team north inida | |||||
My Name is Kushagra Sharma resident of Gurgaon. My mobile no. is [protected] for which I placed a request for mobile no. Portability 1 month 12 days before in your Gurgaon store-Krishna Telecon Store Manager Mr. Naveen Mobile no.[protected].I am really sorry to inform you that I not undergone such a painful process of portability where neither the store manager nor your verification team is so in-cooperative with the customers. We requested Mr. Naveen that both me and my wife is working therefore it would be good that if somebody can visit us during weekdays or on some holiday where we can be available.First the verifications was done on such days when I was not available and second no one even bothered to call us that verifications will be done on confirm date so that I can leave my documents with someone who can show it to the verification team at the time of visit. Mr. Naveen neither picks up my call nor he is bothered to inform me on my status.I have given advance payment for the plan including the security deposit sum of Rs. 1500 which he has taken from me.Now today when I lodged my complaint on [protected] then I came to know that my no. is negatively verified still and nothing has been done till now. I am following up and requesting their complaint cell where no one has have resolved my problem.Spoken to different person everytime Heena([protected])/Meenakshi([protected]), Anita/Sarika/Eshrat.First they are not able to resolve my problem and secondly they don't escalte my problem to their seniors even(Mr. Rahul tandon/Virendra bhandari).I ask the authority that how should i get my problem solved and who will solve it.No seen such a hopeless team in my life. I beg that pls help me so that i can teach this reliance team a good lesson this time so that they should not forget .My alternate mobile no. is [protected] Kushagra sharma Was this information helpful? | |||||
Reliance Communications customer support has been notified about the posted complaint. | |||||
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