Reliance Communications — MNP issue, International Roaming issue

I have not seen such a **** customer service anywhere else in this world.

Even after my repeated attempts to get out of this stupid network by sending PORT then my number to 1900, I always got a message stating that the request could not be processed.

I was porting out because I wanted to go for a reliable network like Airtel, who have good international coverage (was moving out of India).

The reliance customer care guy told me that they would activate it on my number and that I must not opt out. I made this mistake of trusting them again.

Now it has been more than 1 month out of India, still there are no signs of any international roaming. The executives have no idea and sometimes they it is already active, while other time they ask me to deposit 5000 INR first and get a new SIM for international roaming.

I am not sure, how should I get back signals on my India number, so as to get important SMS and OTPs.

Totally disappointed and disgruntled. Would not suggest anyone to opt for RCOM (diff from Jio).