[Resolved] Reliance Communications — Mobile postpaid plan changed without information | |||
Dear My postpaid number is [protected]. Earlier i was a idea network follower then i cae across this jalsa 397 plan which i liked a lot. After porting to reliance this jalsa 397 pack was activated in sept 2015 but i have been observing that the basic monthly rental was change to 497 without intimating me. I was not given any prior notice for the change in plan. This basic amount was changed from april may of this year which i noticed yesterday as i saw all the postpaid bills for this year. I want to bring it to your notice that you take care this extra amount charged and fix up this monthly rental again 397 or else i am not going to pay the bill anymore. Take back the bill amount that you charged on your will as i was neither informed nor i wanted this jalsa 497 pack. My mob no is [protected] Looking for your immediate reply as soon as possible. Trilok rai Was this information helpful? | |||
Sep 24, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 23, 2016 Reliance Communications Customer Care's response Dear Trilok, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
 1 Comment | |||
Comments
They are doing this fraud to everyone. I have deactivated the netconnect number [protected] on 18th june 2016 and confirmed the deactivation by calling the customer care (call recording available). One month after deactivation, i got a bill for the same number. The customer care people will disconnect the line when we call & billing section will call us daily for paying the bill generated after deactivation. The real cheating fraud company.
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