[Resolved]  Reliance Communications — Mobile talktime recharge charges not received to mobile # [protected]

Address:Pune, Maharashtra
Website:www.consumercomplaints.in

Dear sir/madam,

Today i have recharged my mobile on line through neft rs. 52/- vide icici bank recharge done for mobile no [protected] but my account balance is showing only 1 paise. Refer the recharge bill no.[protected]/1120. Dt.16/06/2017 time 11.30 am

Request you to either reverse the amount to my bank or transfer the recharge balance to my account.

Cc to consumer court
India
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Jul 18, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2017
Reliance Communications Customer Care's response
Dear Mahendra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jun 17, 2017
Reliance Communications Customer Care's response
Dear Mahendra,

As per your telephonic conversation with our customer service associate, request you to share the snapshots for us to investigate the same further. As currently we are unable to trace any details of the said amount in your account. Thank you!

Regards,
Reliance Communications
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