Reliance Communications — Money laundering reliance broadband

Address:

New Delhi, Delhi, 110092

Hi, i wanted to take reliance broadband connection in laxminagar area of delhi, for the same i contact sales executive mr. amit kumar on jun 30, 2016 (amit. kb. [protected]@reliance.com, [protected]). he confirmed me that connection would be set up in next 48 hrs and asked to give the fees money rs 1835/- which includes 1 month advance rental and installation charges in cash, which i transferred in his account in yes bank, cp ([protected]). after that he did not give me any receipt and no connection was given to me. then i started following up with him on regular basis, 2-3 times a day. he then asked me to contact his area manager, mr gopal ([protected]) and eventually on jul 13, 2016, gopal shared a receipt photo on whatsapp and confirmed connection wuld be setup in mext 48 hrs, which is still not done and today it is jul 23, 2016.
A week back, when we called mr gopal, his assistant picked the call and told that connection could not be given in my area and that within 48 hrs money would be refunded in cash by some executive who will come my home.
It has been a week since that confirmation and no one has showed up as yet, and when i called mr gopal today about 30 mins back, he did not pick the call so i called mr amit and he is saying he is not sure but might be on tuesday money would be refunded.
A week back, i had put a mail to the nodal officer (rcomnodalofficer. [protected]@relianceada.com) but no one has responded from there too.
This is complete customer harrasment and money laundring, i need my money back along with the interest for 1 month and compensation for the trouble i am going through.
Br
Abhinav dora
[protected]