[Resolved]  Reliance Communications — My connection is not working

Address:Bangalore, Karnataka, 560076
Website:www.rcom.co.in/Rcom/personal/customercare/customercare_internet.html

Hi,

I would like to tell you that the service which are you providing is worst and the customer executives working in your stores are really worst. I have never seen the executives who speak in such a bad manners with the customers. I have already paid Rs 900 for 4G wipod but four months have already passed but still the 4g wipod is not working. Also, my connection ([protected]) is not working, so why should I pay rent for this. I would also like to draw your attention towards the store which is located in MICO Layout, 7th. Cross Circle, BTM Layout II stage, Near K. C. Das & Canara Bank ATM, Bengaluru, Karnataka 560076, there the executives were not behaved well with the customers. I went to there for getting the solutions but the lady was avoiding me and when i asked her that why she is not giving the answers of my questions then a person (Tameez) came there and started shouting on me. He told me that do whatever you can do we will not provide you any solutions. If you have these type of people then why don't you close your stores. I had a trust in your service that is why I am using reliance from last 6 years but really regretting myself that why i trust you people.

I am really sorry I don't want to raise my finger on you Mr Ambani but because of these people and the services what you are providing to the customers you are loosing trust and customers. Also, I think if you will not take any action against this then that day is not so far when you loose your brand name which you earned after doing so much hard work.
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Aug 5, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Bhanwar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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