[Resolved]  Reliance Communications — My sim services are barred

Address:New Delhi, Delhi, 110008
Website:www.rcom.co.in

10-12 Days back i was successfully able to port my idea sim(their customer from 4-5 yrs) to reliance . and for 6-7 days it worked fine, then suddenly it just started giving me a sim barred msg everytime i try to call anyone. i called customer care, he was the worst human in my life who talked so badly/nonsense and did'nt ans. anything. So i went to their reliance store(atleast 4-5 times) (from where i ported my sim) and those people took my id photocopies 2-3 times and told me just wait for 3-4 hours daily . now it is my 6th day today. My sim is still off !! And worst thing is i have linked all my mails and accounts to my sim, and now i am not able to check my important mails because they are not activating my sim services !And still my sim is not working !! please do something, There are so many people who are facing the same issue! they are not doing any effort ! please do something as soon as possible i am not able to do anything without my number i.e., [protected]-ported to reliance gsm. and tell them if they can't do that then just let me have my old idea sim!! thank you.
alternate number: [protected]
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Sep 23, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2016
Reliance Communications Customer Care's response
Dear Shivam,

We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!

Regards,
Reliance Communications
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