[Resolved] Reliance Communications — Netconnect broadband | |||||
I had subscribed for reliance netconnect Rs 999 monthly plan around Feb 2015 with Relationship No :[protected] and Mobile No : [protected]. And on 12th June 2015 I had asked to deactivate/unsubscribe from the service as I was going out of station for more than 3 months. I got a reply from customer care saying the account will be deactivated within 7 days and the payment due was Rs 2/- .I had made all payments till then and at the time of deactivation only Rs 2 was due. But the RELIANCE people never terminated the connection and after a month or so they send a mail to pay Rs 1150/- I reported the issue more than 50 times to customer care, but all they asked was termination number and never bothered to process the request and above that their executives used to call more than 5 times a day and ask to pay bill. I explained them the problem, but never got any help.!!! Now the RELIANCE has filed a Pre Litigation Case and threatening me to pay the amount. This is a fraud plan by RELIANCE and many customers have faced the same problem. I request customers not to buy any connections from RELIANCE especially post paid and don't fall for this trap. Was this information helpful? | |||||
Oct 19, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 03, 2015 Reliance Communications Customer Care's response Dear Shrinivas, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communication | |||||
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
No matter what, I am not going to pay the amount!!! I will expose all your fraud to all the customers in India !!
I have attached the image of notice that RELIANCE sends .
Customers PLEASE don't subscribe to any connections from RELIANCE. They wont deactivate it and charge you continuously . Ones who ahve connections deactivate it ASAP to save your money !!!
Relationship No :[protected] and Mobile No : [protected].