Reliance Communications — Netconnect - data services caf no #[protected]

Address:

411021

On 23rd 2015 I called Reliance customer service at 022-022 – 30005555 . I spoke to Miss Nisha & Miss Gunja. I requested for closure of this account. I paid pending bills of July and August, along with pro rata amount upto 23rd August. I was advised that I could pay additional Rs 150/= AS SLEEP CHARGES - the account would be available in case I wanted to restart within 2 months. IF NOT USED THEN THE ACCOUNT WOULD AUTOMATICALLY TERMINATE.
Inspite of Paying Rs 1622/= as advised above, Reliance kept raising FALSE bills for Sept Oct and Nov. They have been harassing me thereafter with calls and sending me court notices from some gmail account (reli.zen.[protected]@gmail.com)..
I have explained on phone on 2nd February 2016 and by e-mail the full background. They do not read the mail but continue to harass me. They also have no speaking manners and do not listen properly when I explain to them. They also do not bother to check with Reliance Customer Services.
I also wrote to Reliance customer Services ('[protected]@relianceada.com') for copies of audio recording of my discussion of 23rd August 2015 - but they regretted that they do not keep such recordings.