Reliance Communications — Network coverage issue not resolved since a month

Address:	Mumbai City, Maharashtra, 382340
Website:	www.rcom.co.in

Hi,

I have purchased new wi-pod dongle registered with [protected] no. Since first day I never get full signal nor good internet speed. So I raised one complain in Jan-2016. My first complain was closed without any solution and I recreated same complain in Feb-2016.

I frequently call customer care 2 times in a week but didn't get good reply from them. Each and everytime I am told that your problem will be solv in 2-3 days, but its 2 month and problem is not yet resolved.

I raised complain about the network coverage. worth speed I have ever seen from reliance even I can not open google page.

Customer care always tries to make fool to customer to delete some temp file from your c drive and do clean up, but technically there is not relation between internet speed and temp files at all.

I also wrote an email to datacard.[protected]@relianceada.com but they don't care to reply to an email. I don't know what these guys are doing, they are not taking care of customer.

I have already paid money for first 3 month advanced rental plan. And could not use my data plan due to bad service from reliance. So I waste my time and money, which affect my business.

The pathetic customer care service you have. If you can't solve this problem then please stop your service and close it. Don't waste customer's money and time.

Thanks,
Sukrut Gariya