[Resolved] Reliance Communications — network issue / port paid to prepaid | |||
Dear concern, Myself sushil choudhary and recently brought reliance mobile connection on 21st july, 2017 (Postpaid). Since 21st july, reliance signal is very much poor and pathetic over here and number of times my calls rejected due to this. I just want to know what kind of services you are providing to the customer? When i brought this connection by mr. Avinash - +91 [protected] (Great india communication, 169/3, 2nd floor, govindpuri, new delhi - 19, e-mail - gic. [protected]@gmail.com) he said the plan is 399/- only and in 10 days, they have generated for rs. 791/- bill with advance one month rental which was not communicated to me. Now, i am very much disappointed with reliance services and i want to convert my reliance mobile number [protected] from postpaid to prepaid connection. I am not getting any satisfactory response / remedy from the customer care. No customer service to help or to resolve my query. I will take a print copy for my record and any future legal process. I am also dropping an email for the same. I want immediate action on this. Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 02, 2017 Reliance Communications Customer Care's response Dear Sushil, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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