[Resolved] Reliance Communications — No calls can be made - all calls response is no voicemail activated for this number

Mausam Ray

from Kolkata, West Bengal

Address:

713101

I am using an lenovo for number [protected], all calls being made do not connect at the first instance and subsequently a message is stated "voice mail box for this number does not exist" When I replace this SIM in a different Iphone the problem is as above. When I put another SIM in the same Iphone, the changed SIM works perfectly. Took the phone and explained the problem to the Reliance Store, this sim is taken from Maharashtra Goa Area right no i using in west bengal in roaming package, will be post after one and half month but not working please solve the issue, my another number is [protected]

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Jun 23, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

Reliance Communications Customer Care's response Dear Mausam,

We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!

Regards,
Reliance Communications

Verified Support

May 23, 2017

Reliance Communications Customer Care's response Dear Mausam,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications