[Resolved] Reliance Communications — No progress in activation request of my existed sim [protected]

Narayanareddy Kandula

Address:

Hyderabad, Andhra Pradesh

Hi team,
I am narayana reddy k. I am using reliance prepaid connection since 5years. I have received sms's related to dot rule and submitting documents (Id proof, photo) again without deactivation. So, i have submitted same id proof and photo also at one of the reliance mobile store, nacharam, hyderabad, but not activated since 10days.

As per your request only, we have submitted documents, but there is no any updates?
Not activated as of now? Still sending mails to someone by store people's?

This number used in multiple banks as a registered contact, credit cards, lic's bills, income tax department, pf, shopping sites, etc.

Kindly requesting you to take appropriate action and do the needful for activation.

Details:
Narayana reddy kandula
Mobile: +91-[protected]
Location: navi mumbai

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Oct 29, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2015

Reliance Communications Customer Care's response Dear Narayana,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jul 26, 2015

Reliance Communications Customer Care's response Dear Narayana,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications