[Resolved] Reliance Communications — No service/no out call | |||||
No out calls n no internet since yesterday n balance also deducted unnecessarily [protected] Alt no. [protected] I am not able to make calls since yesterday as ur ivr keeps saying my balance is low which is not the case as current balace is 24 Your internet also stopped working You deducted balance of approx 30 unnecessarily I ported my number from Vodafone to you last month for service but it seems ur service is worst than Vodafone. Ur local stores are of no help n they do not know what's happening Was this information helpful? | |||||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 27, 2016 Reliance Communications Customer Care's response Dear Rahul, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no proper response from your end. Hence, request you to share an alternate contact number or a preferable time, so that we can successfully contact you to address your concerns. Regards, Reliance Communications | |||||
 3 Comments | |||||
Comments
I have called, used live chat and escalated it multiple times using your android app but instead of resolution, all i get in reply is it will another 24 hours and services requests are getting closed without even giving resolution.
Reply
i have not heard anything from them et]
Dear Rahul,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Thank you!
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Thank you!
Regards,
Reliance Communications
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