Reliance Communications — non-receipt of refund dd rs.3162/-

Address:380063

Sir,
My name is mohanan p. Pillai. I had cancelled the broadband service subscriber id :[protected] on dated[protected]. As per trai rules and also committed by the company my eligible refund of rs.3162/- after deducing data usage charges for 19 days wwas supposed to give me by dd within 60 days from the date of termination i. E. From[protected]. 60 days completed on[protected].

As on date i. E.[protected] i have written more than 36 reminders to their available customer care e-mail id : [protected]@reianceada.com but non of my e-mails are not responding. When i called to the customer care number[protected] one of the executive told me that reliance communications ltd is not existing. I wonder whether the company is existing or not. My e-mails sent to rcom appallate authority is bouncing without delivering to their inbox.

When i do complaint through this page, they replies on the page saying that their concerned team is working on it.in my earlier complaint, they mentioned in the month of august 2017 as it has been resolved.

Compalaint not resolved as on[protected]. Refund dd not received by me. No reply is giving by [protected]@relianceada.com or customer care executives on[protected]. Everybody keep silence on returning the money i owe from reliance communication ltd. It is pathetic situation nobody is replying.

Regards,
Mohanan p. Pillai
Mob. No.[protected]
Subscriber id :[protected]
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Reliance Communications customer support has been notified about the posted complaint.
Oct 11, 2017
Updated by mohanan53
Reliance communications — unresolved issue of refund of excess payment - subscriber id :[protected]

1 review
Mo mohanan53 on oct 2, 2017 mark as resolved

Referring to my series of complaints in respect to non-receipt of excess payment about rs.3162/-.

This is update that as on 2nd october, 2017 neither i have received the refund nor any comment or reply from reliance communications limited.

It is sad that the company is using customers money without refunding in time. The broadband subscriner id :[protected] terminated with effect from 19th june, 2017. I continue to write refund request every day starting from 1st july to 31st july, 2017, 1st august 2017 to 31st august 2017, 1st september to 30th september 2017 and written today i. E. 2nd october, 2017 my refund request to company's customer care d-mail id : [protected]@reliancada.com but no reply or refund dd received.

Please send the excess payment paid by me on account of terminated broadband service id :[protected]. Nobody attend the customer care number[protected], it seems they have blocked my registered mobile number in their data so when called to customer care, my call could not get connected.

Sir, through your forum please help to get my hard earned money from this big corporation company named reliance communications limited urgent. Y.

Regards,
Mohanan p. Pillai
E-mail : [protected]@gmail.com
Oct 11, 2017
Updated by mohanan53
My complaint is unresolved till date i.e. Oct. 11, 2017. Nobody is responding or sending me the payment.
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