[Resolved] Reliance Communications — Not connecting to BSNL landline numbers

sksam

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I have post paid reliance no[protected] since 2004. I am unable to connect to bsnl landline numbers at bangalore. Whenever i dial, i receive a message of 'this route is busy. Call later'. I am facing this problem for the last one week. Appreciate if you could resolve this. I am able to call other service providers landline numbers, but not bsnl landline numbers at bangalore. However, bsnl number with std codes are working. Only at bangalore based bsnl landline numbers i am unable to access.

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Jun 24, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 19, 2017

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

May 20, 2017

Reliance Communications Customer Care's response Dear Customer,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Regards,
Reliance Communications