[Resolved]  Reliance Communications — Not disconnecting postpaid no [protected] purchase @chennai

Address:Mumbai City, Maharashtra, 600091

I have requested the company to disconnect the post paid no [protected] in may2017 followed by email on 21st and 29th may and they simply replied on 29th may that their executive will speak and they spoke after one week and insisted to continue. I refused and suggested for disconnection. They said needful will be done. But today i was surprised to receive bill for june and i approached their appelate authority. They told to contaci [protected] but there is no provision to talk to anyone but it gives information on mobile use.. Etc. Will you pl take it and have disconnection done instantly
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Aug 4, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jun 15, 2017
AVINASH NIGAM's response
Dear sir,
my mobile no is [protected].tommorow 2 rs deduct from my a/c and another problem is that 198 and 1909 customer care no does not activate from my mobile no .plz activate 198 customer care no and plz refund my 3 rupees in my mobile no-[protected] .and not calling in customer care no last 3 month some one your customer care executive disconnected my 198, 121 and 1909 no, plz need full action and activate 198
Verified Support
Jun 20, 2017
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jun 23, 2017
Reliance Communications Customer Care's response
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

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I recharge my prepaid number via paytm wallet ..in paytm showing recharge succesful but i Didn't received any balace from relaince care ...

Dear sir,
my mobile no is [protected].tommorow 2 rs deduct from my a/c and another problem is that 198 and 1909 customer care no does not activate from my mobile no .plz activate 198 customer care no and plz refund my 3 rupees in my mobile no-[protected] .

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