[Resolved]  Reliance Communications — Not got additional data usage, after recharging Reliance Netconnect Prepaid Datacard for 849 plan

Address:Bangalore, Karnataka

Hi,

I have Reliance Netconnect Prepaid Datacard. I Have recharged for 849 plan. Plan is Benefit : 6GB of Data Usage with 30 days validity. Note: recharge now to get additional 1228 mb of data usage. After recharge i got only 6144 mb of data. I didn't get 1228 mb of additional data. When I spoke to costomer representatives, they speak like as if they are immatured to attend contomers. They dont know what is the plan itself. I am really not happy with customer representatives response. Please credit my additional data usage.

Data Card Number : [protected] email: [protected]@yahoo.co.in
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Hi,

I didn't get any calll from from your customer service associative.

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