[Resolved]  Reliance Communications — Not letting me to terminate my account.

Address:Thiruvananthapuram, Kerala

I have been using Reliance netconnect + for the past 6 months ([protected]). Due to some network issues, I've planned to terminate my account . So I have contacted my nearest branch office and they told me to call the customer care on[protected]. I have contacted them on 1'st September and requested a complaint (Cancellation request ID :[protected]. Before that i have paid all my dues of 1000 rupees on the same date. Reliance customer care executive promised me that the connection will be terminated within 8 days. After 10 days I have reached reliance tollfree number again, they told me that the connection is suspended and no bills will be generated for this account. Also I have been not using the device after requesting the cancellation. Today[protected] I got an email stating my bill for this month of 900 rupees and again I contacted phone support again, they told me that my number [protected] is showing invalid in their system and suggested me to contact nearest branch. Please someone help me to terminate my account. Fed up with this network. Details: Name: Sreenivas Circle: Kerala Netconnect number: [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information