[Resolved] Reliance Communications — Not providing additional data. | |||
I have recharged on [protected] for RS 74. On this i got 1gb data with 5 days validity. I also got additional 650mb( validity 9 days ) and 500mb( validity 15 days ) data, as send to me through the message. When i checked my data on 55333 it shows that you have 1667.55mb data only. I should have got approx 2170mb(1020+650+500mb) data. So, i want the remaining data back on my number. if you are gonig to contact me please call at this number [protected]. Was this information helpful? | |||
Oct 21, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 20, 2015 Reliance Communications Customer Care's response Dear Hemant, We regret the inconvenience caused. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Aug 24, 2015 Reliance Communications Customer Care's response Dear Hemant, Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience. Regards, Reliance Communications | |||
2 Comments | |||
Comments
i am posting one new snapshot which u required. Moreover, i got the message on my Nokia phone which doesn't have much features as android.
Reply
I have recharged on [protected] for RS 74 dated 17-aug-2015. On this i got 1gb data with 5 days validity. I also got additional 650mb( validity 9 days ) and 500mb( validity 15 days ) data, as sent to me through the message. When i checked my data on 55333 it shows that you have 1667.55mb data only. I should have got approx 2170mb(1020+650+500mb) data. So, i want the remaining data back on my number. If you are gonig to contact me please call at this number [protected]. i am posting one new snapshot which u required. Moreover, i got the message on my Nokia phone which doesn't have as much features as android.
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