[Resolved] Reliance Communications — Number portability | |||||
Dear Concerned, I received a call from one of your offices in Hyderabad, and offered me a 499 plan for MNP from my airtel no to reliance. After their 2-3 days of follow up, I agreed to it and one agent has come to office and collected all my docs, amount of INR 300 and gave me a sim as well. He told that within 5 days I can replace that with my existing one. However, I received a sms that due to some issue that port request has been rejected. And since then my woes started. I was made to run from pillar to post, called call center thrice, asked for a supervisor which they denied, visited your connect centre at Kukatpally and they denied service stating they do not have any idea . Finally I lodged a complaint with the apellate authority and waited for one working day for them to get back to me on this. Though I called again myself on a number to the apellate authority, I didnt find the reply sensible. If this is the way I will be treated before even porting my number, then I am sorry to say this that I would have rethink about porting my number from aritel to reliance. Now, its up to you how you would treat this situation. I need my docs and amount back if you are unable to help me in porting my number. Cant wait for months for this resolution, pls be quick and prompt in replies . My no is [protected]. Was this information helpful? | |||||
Oct 25, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 25, 2015 Reliance Communications Customer Care's response Dear Chandu, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
1 Comment | |||||
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I have already provided my alternate no on the call that I received today
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