[Resolved] Reliance Communications — Pathetic Customer Service | |||||
Hi, I would like to bring to your attention the pathetic customer services which is being provided by your DST's in Hyderabad.I have portable by number from Airtel to Reliance for my number [protected] thinking about the customer services which is being provided but I was wrong, first I was confirmed that I will be receiving my SIM but I dnt receive after 4 days I personally went to Store paid my amount and collected the SIM. Then my SIM got activated, but again it got disconnected due to some miscommunication then again I provided documents but it has been 20 days but still issue has not been resolved. I have been following up about this issue to three people named Kajal, Santosh and their supervisor Rahim but they also dnt provide any resolutions instead they have blocked our numbers to avoid our calls and now they are not answering calls.This is the kind of customer service I have never expected from one of the top service provider.Below are the number from DST with whom I have been following up. [protected] [protected] Your immediate help on this matter is really appreciated.kindly look into this matter and try to resolve the issue at the earliest providing better customer service. Regards, Harpal Singh [protected] Was this information helpful? | |||||
Dec 30, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 29, 2016 Reliance Communications Customer Care's response Dear Harpal, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |||||
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