[Resolved]  Reliance Communications — Pathetic product and service of Reliance Communication

Address:New Delhi, Delhi

Dear Sir/Madam, I recently ported my number [protected] to reliance communications network and immediately realized lack of connectivity at my residence. I raised the complaint with sales person, customer care as well as appellate through email but there is no response or resolution of my concern. Even on phone, no one picks it up at the appellate office. I live in well populated area in North Delhi which is not expected to have such problem. I spent almost half a day without any mobile connectivity. I wish to port back to Vodafone connection which was 100 times better than this garbage connection. But helpless due to the 90 days restriction in re-porting the number. Appreciate if this message triggers any response from Reliance.
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Jan 12, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2015
Reliance Communications Customer Care's response
Dear Pushkar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 14, 2015
Reliance Communications Customer Care's response
Dear Pushkar,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
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