Reliance Communications — Poor customer service to resolve problems

Address:Khordha, Odisha, 751015
Website:www.rcom.co.in

Im sushant panda from bhubaneswar using reliance prepaid service since long . they use to deduct from you main balance periodically. i have a new number using since more than 6months. after 2 week i have checked the balance found ZERO which was earlier nearly 70-80. i m using this number for internet purpose. after repeated request their customer service representative, they clearly said no we cant help and we cant raise complain for u, , such a poor service from big telecom co, i never expect..for this kind of service all of my friends and family switch to airtel or bsnl.

my number [protected], i spoke to chandra and krushna nayak...They have such employees who cant help customers.
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Sushant,

Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 06:45 PM today.

Regards,
Reliance Communications
Dear Sushant,

We have restored the disputed amount as a goodwill gesture. However, we would like to inform that this service deduction was for a genuine usage. Thank you for being with Reliance.

Regards,
Reliance Communications

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