[Resolved] Reliance Communications — Poor support services

sam_boy

from Delhi, Delhi

Address:

New Delhi, Delhi

Apart from bugging the customer they also has very inefficient and incompetent customer service which I find out when I visited today their store at janakpuri district center, delhi for the replacement of my sim card which was cut into micro as they didn't give sim with micro cut and to my shock the person their who made me bring copy of my id and photo refused to give me the sim after completing all the formalities wasting my time and money saying my sim is cut into micro so it can't be replaced and if I want to then I have to lodge a complaint for missing sim with police such a irresponsible and incompetent people are there with them creating problems and giving trouble with their carelessness naive way's of working so have had enough of it and decided to port out.

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Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2015

Reliance Communications Customer Care's response Dear Sam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Dec 23, 2015

Reliance Communications Customer Care's response Dear Customer,

We have again noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Dec 28, 2015

Reliance Communications Customer Care's response Dear Customer,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.

Cheers,
Reliance Communications