[Resolved]  Reliance Communications — PORT OUT of my Reliance GSM no ([protected]) in someone else's name

Address:Lucknow, Uttar Pradesh, 226010

Sir,

I am writing this email to you after the gross act of fraud that has been done towards me.
I (Mr. Prasenit Gargvanshi S/O Mr. Daroga Singh) have been using a Reliance CDMA mobile number for last 11 years (Since 2005), the number got suddenly disconnected on 19th July'16 and the status was coming as 'switched off' when someone was calling at it. The number is [protected] (Relaince GSM - UP EAST)

I called up Reliance Call Centre but they said that You have ported the number. Although It has come as a sudden surprise to me as I have not given any request for Porting out.

Gentlemen in the trail mail from Reliance has helped me but still I am not able to get back my number. I called up Airtel call centre, they said we cant help as your umber has been ported in someone else's name. They are asking me to go to Airtel office in Lucknow. It's not my fault then why I am getting exploited for last 20 days ???
What is this, my number and I myself cannot get the information about the fraud that has happened.

My since request is to help in getting by number re-activated.. At the same time put a check on pausing such frauds
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Prasenjit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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