[Resolved]  Reliance Communications — Porting requests not honored repeatedly

Address:500083

For the last 5 weeks i have been trying to port out of this network,
Mine is a prepaid account with reliance gsm.

My mobile number is [protected]

I wanted to port out from reliance gsm to jio networks

There are two service requests generate by rcom on two occasions.
Ucs[protected]
Ucs[protected]

Porting request is made through e verification of aadhar
Tandard reply from rcom is 'documents not recived' or no information

Either they are doing it wantedly
Or it is gross negligence towards porting out customers
Or their systems are seriously ill equipped.
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Jan 22, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2016
Reliance Communications Customer Care's response
Dear Venugopal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Dec 17, 2016
Reliance Communications Customer Care's response
Dear Venugopal,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications
Complaint comments 

Comments

Please activate my number
Andhra bank Debit card Rs232 credited Reliance bill amount. My card no.[protected].The confirm my receipt of my amount.But i am the payment sms till now .
I request you to confirmation as early as possible.
Anjana murthy.
Ph.[protected].

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