[Resolved] Reliance Communications — Postpaid [protected] - nil connectivity for the last 7 days | |||||
Kurian katticaren, 22/g noombal arena, puliambedu, chennai 600077 Post paid reliance - [protected] For the last 7 days, i am receiving almost zero connectivity on my mobile, through the day and night. I had complained on 28/04/2017 - sr no.[protected]. On 29/4 i received an sms that my sr has been processed. Since nothing had been done to sort out he problem, i escalated the complaint on 29/4 - no. [protected]. Again i received an sms on 01/05 that the complaint has been resolved. I would like to state the situation has not changed at all. I am not able to make phone calls, not make financial transactions through my wifi since i receive otp only 5 to 6 hours after i get the scroll that the otp has been generated. Inability to make or receive phone calls and to make any financial transactions for the last 7 days is inconveniencing me very much. On top of it, it is very insulting to get messages that my problem has been resolved. I think there is something seriously wrong with the tower that provides signals to reliance mobiles located in the puliambedu - noombal area (600.077) in locations around mosque road, axis bank atm, manthope, aroma colony,,, Please attend to the problem and let me know when the tower issue will be sorted out. Was this information helpful? | |||||
Jun 3, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 02, 2017 Reliance Communications Customer Care's response Dear Kurian, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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