[Resolved] Reliance Communications — Postpaid [protected] - nil connectivity - recurrence of the same problem reported in may 2017 | |||
Kurian katticaren on may 2, 2017 t Kurian katticaren, 22/g noombal arena, puliambedu, chennai 600077 Post paid reliance - [protected] On may 2nd 2017, i had complained that my post paid connection in chennai - [protected] - was receiving almost zero connectivity for several days. After repeated complaints, the issue was more or less resolved in early june 2017. However starting from june 17th 2017, the same problem is recurring. I would like to state the situation has reverted back - i am not able to make phone calls, not make on line financial transactions. Inability to make or receive phone calls and to make any financial transactions is once again inconveniencing me very much. I tis a pity that a company of the reputation of reliance communications is not able to find permanent solutions and report to temporary quick fix solutions. On 19 june, 2017, i have raised complaint no[protected] at 10.48 am with customer care officer mr. Ajit kumar. I think there is something seriously wrong with the tower that provides signals to reliance mobiles located in the puliambedu - noombal area (600.077) in locations around mosque road, axis bank atm, manthope, aroma colony,,, Please attend to the problem and let me know when the connectivity will be full restored and on permanent basis.. Was this information helpful? | |||
Jul 24, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Reliance Communications Customer Care's response Dear Kurian, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jun 23, 2017 Reliance Communications Customer Care's response Dear Kurian, Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience. Regards, Reliance Communications | |||
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