[Resolved] Reliance Communications — Postpaid Connection

Amit Kumar Mallick

from Pune, Maharashtra

Address:

827004

Sir, I have pre paid connection of RIM, having mobile no-[protected]. i submitted Rs 300/- to take post paid connection at city centre, sec 4, B.S.City, Bokaro, Jharkhand-827004. At the time of taking connection on 29.10.15. I had some balance in my account. the person at the counter asked to finish by the next day 12PM. before activating the post paid connection. I gave him a copy of Aadhar card and passport size photo. When i asked for a bill he wrote in a plain paper Rs 300/- and put a stamp of" MAA JAGDAMBA COMMUNICATION, BOKARO.". the stamp has no.-79248. Till date it is not activated. I am out of Bokaro. Kindly help.

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Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2015

Reliance Communications Customer Care's response Dear Amit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 15, 2015

Reliance Communications Customer Care's response Dear Amit,

We hope that our customer service executive has addressed all your concerns during the interaction. Hence, request you to visit any of our nearest Reliance Mobile Store for further assistance. We have a store locator service that will guide you to the nearest store. Click here for more info : http://bit.ly/1GXF1G2

Regards,
Reliance Communications