[Resolved] Reliance Communications — RCOM Conversion of reliance GSM postpaid sim to prepaid | |||
I have visited reliance mobile store on 26th April 2017 at Devli Road (Address: Modern Telecom 2, Property Bearing No. A - 245, Khanpur, Devli Road, Near Ambe Bajaj, New Delhi-110062) for conversion of my postpaid no to prepaid and made whole payment of full and final open balance of Rs. 600 via case and also submitted all required documents for conversion. It has been informed by store people that my number will get converted into prepaid without any problem in 2-3 days as documents submitted by me is as per their requirements. Then for one week there is no update, then i called customer care who rejected to take my complaint and informed me to visit store only but after my request they took my complaint and informed me that there is no request from the store side for conversion of my number. I request to please resolve the issue ASAP. Thanks Rohit Baluni Was this information helpful? | |||
May 12, 2017 Complaint marked as Resolved As per the details checked and verified, currently RCOM have successfully migrated my number from postpaid to prepaid services. Reliance Communications customer support has been notified about the posted complaint. Verified Support May 05, 2017 Reliance Communications Customer Care's response Dear Rohit, Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly. Regards, Reliance Communications | |||
 3 Comments | |||
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Sms details this number [protected]
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Dear Concern,
I am a old Idea user but recently port in your network but i face network issues in day 1, so please solve me problem on urgent basis.
I have contact with your customer care executive for last 17 days.
My No : - +91 [protected]
I am a old Idea user but recently port in your network but i face network issues in day 1, so please solve me problem on urgent basis.
I have contact with your customer care executive for last 17 days.
My No : - +91 [protected]
Sim card no[protected] not activated and sold with wrong information. He said it is prepad sim but as per the manual sim is poat paid.
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