[Resolved] Reliance Communications — Reactivating RCom SIM (prepaid) | |||||
I lost my phone on 15th Feb the no [protected](prepaid) since then i am fed up with the service offered by the company. Initially I had to struggle a lot for deactivating my SIM for which i had to call thrice on the customer care and even now i am afraid that the number is active as it says the number you are calling is switched off as i was expecting the number you are calling is out of service. Anyways it was something that could be avoided but now when i am trying to reactivate that number i got to know how bad things are at reliance communications since march i m visiting the store modern telecom 2 at khanpur, Delhi and everytime i hear the same thing from them "SIM not in stock" but see today the SIM was in stock but he refused me because i was asking for a prepaid number.. i mean seriously if i asked for a postpaid SIM would have a got it but not a prepaid number..so what does it mean i.m.not getting back that number just because it was prepaid? i had that number for more than 5 yrs that means this is the way company treats their old clients. I badly need that number because it's a point of communication for me.. Moreover it's been nearly 2 months since the number is deactivated and the company might issue that number to someone else and i don't want that to happen in any case but I've had enough of waiting so i believe it's high time that i get over with this company but just giving it a last try may be things fall on my side.. expecting a reply asap Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Apr 09, 2017 Reliance Communications Customer Care's response Dear Vagish, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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