[Resolved] Reliance Communications — recharge & customer service issue | |||
Hello, Since today morning (15th August) I cannot recharge my Reliance gsm number nor can I connect to customer care via 198. I am asked to get self help from *111#. My number is [protected] I last spoke to one of your customer care executive MD Akram on 14th August. I was facing issue in configuring my email in my phone and asked for the reliance outgoing port number which I later found via simple Google search. I was told there is nothing like that available in Reliance communication. Now I have been blocked from recharging and connecting to customer care. Please help. This is very urgent. Was this information helpful? | |||
Sep 24, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 16, 2017 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Thank you very much.