Reliance Communications — recharge stv 94-didn't get the full benefits

Address:Bangalore, Karnataka
Website:Rcom.co.in

I have done my recharge 18/09/2017 of rs.94 for data 1gb per day for 56 days but after 2 days the data seems to be 2 gb 4 only balance 54 gb doesn't get updated to me properly and i can't even get in touch with the customer care when i try to call customer care to file complaint it says thank you for calling reliance and ends the call automatically. Pls help i have done 2nd recharge it also seems to be the same problem

I recharged my no [protected] with stv 94 (1gb per day for 56 days) on 18/09/2017. As per plan i got sms mentioning that stv 94 and 1gb / day for 56 days is activated. But ussd *367*3# showed 2 gb 4g data and 56 gb lite (Is this lte?) data in my account. Let me know what is lite data and how i can use this 56 gb lite data. I can't even get in touch with the customer care. The customer care says thank you for calling reliance and ends the call automatically. I wrote a complaint to [protected]@relianceada.com, but no response even after reminders.

I am using 4g rim sim on 4g lte mobile handset.
My no is [protected]
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Reliance Communications customer support has been notified about the posted complaint.
Oct 02, 2017
Updated by manu gowdar
Not responding customer care. Worst company.
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