Reliance Communications — refund of balance

Address:

Jodhpur, Rajasthan, 342001

I was a customer of Reliance network since 2009.
In October 2017, the company blocked my SIM card and stopped all the services without giving any prior notice. At that time, I was having Rs.148 in my main balance.
When I approached the Reliance store in our city Jodhpur (Rajasthan), many people like me were having the same problem and were asking for their amount that was there in the SIM.
The store personnel told everyone that your amount has been lapsed and now you have to port to a new network. Many people even had amounts as high as Rs.5000, but all money lapsed.

I have written many mails to Reliance, tweeted to telecom minister and the ministry, wrote mails to TRAI, sent many tweets to almost all the concerned authorities, but NO ACTION HAS BEEN TAKEN TILL NOW.

The reliance customer care is also not working, nor the regional customer care center at Jaipur is picking up the calls.

I want my money to refunded into my new network, i.e., Airtel, or get it into my bank account.

It is my right to get my money back. The Reliance company is doing fraud by first taking the money and then not giving the services. The customers pay for the services, and if they are not given the same, the company has to refund the amount.

In such a way, the company has fled with a huge amount and all the customers have been cheated.