[Resolved] Reliance Communications — Regarding Bill Issue of against account no[protected] | |||
Dear Sir, This is to informing you that today I have received a SMS from Reliance regarding Payment of Rs. 1744.00 within 15.2.2017 as to avoid legal process of reliance. I am very astonished that a customer is suffering day to day for your non co-operation and you are threatening the customer. Why you are not refund or adjust my over payment of 757.73 during the month of August 2016 against bill amount 968.00. If any customer paid wrongly against -69.00 of bill amount so it is natural to adjust the amount in next bill cycle. But in your case you have not adjust the amount of Rs. 688.75 which I paid on 16.7.16 against bill amount -69.00.. I have intimated and request several time for adjustment but you do not reply my mail with a few of lines but you stop my service. I have send mail to you for solving the problem on 21/07/16, 22/07/16, 16/8/16, 30/11/16, 30/11/16, 30/11/16 to different places as well as customer care but no body reply my mail. If you want to settled the matter amicably with adjustment of over payment amount I am ready to pay other wise you can go for legal action what ever you like. I have kept all the records for future documents. Thanking You, Krishna Chowdhury [protected] MDN Was this information helpful? | |||
Mar 16, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 13, 2017 Reliance Communications Customer Care's response Dear Krishna, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Feb 13, 2017 Reliance Communications Customer Care's response Dear Krishna, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns. Regards, Reliance Communications | |||
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I am informing that no body contact with me but they giving threatening about legal process every day through SMS, My Mob no. [protected].
No action have been taken by Reliance till date apart from send SMS.
Krishna Chowdhury