[Resolved]  Reliance Communications — Regarding blocking of number and terminated the MNP procedure

Address:Patna, Bihar, 800023

Dear sir,
Myself kumar ranjan having the no [protected] had given my no for porting in airtel on 24th oct 2016, after that on 28 th of oct 2016, i visited kanke road, ranchi reliance outlet, where one of the ladies empoly was there, i asked her to kindly tell me the outsatnding amount of this no, she told me that around 60 rs was there, i didnt have to pay the money, after that i go from there, she transfer my no to any other person, after that in late night one of the empoly had inform that i am going to block the no, because your no had given to someone. (This is the major mistake had done by reliance outlet, kanke road, ranchi), after this my porting process was not processed due to this reason only,
Today i visited the outlet and i asked that after your mistake i have to purchase the sim at the cost of 100 rs, again i asked that y have to pay the outstanding amount whatever is there till porting because no blocking, outgoing baring is totally unauthorized without the customer concern,
I asked the person that kindly pay the outstanding amount agianst this no, but it only paying 100 rs but my total expenditure is 350 (250 till porting+ 100 rs sim purchased from patna)
He denied and tell (Go to consumer court, dekh lange tumhe jo karna hai kar lo)
Shamless job by reliance.attaching the payment slip and sim purchase reciept also
If y take action then well, after that i can move forward with this issue. My alternate no is [protected], [protected].
Thank you
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May 10, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2016
Reliance Communications Customer Care's response
Dear Kumud,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dec 15, 2016
Updated by kumudranjan2015
till today i didn't get the case is resolved, one of your customer associate had called me and asked that refund 0f Rs 360 had been initiated, but till now i didn't get the refund back .whatever is the concern kindly intimate me on my no [protected], [protected]
thank you
Dec 21, 2016
Updated by kumudranjan2015
your reliance employ informed me the refund process of rs 360 had been initiated, but till date i dint get it, whatever is your concern confirm me on [protected].
thank you
Complaint comments 

Comments

I have recharge from it but the benefit
Not get to me I have very disappointed it i have port my number

I jayaprakash Jena have a post paid reliance no [protected] . I went to store again and again but they don't want to do that. Now what I do
I had done recharge of 153rs which said by msg that 1000 local /std minutes and reliance to reliance free for 28 but didnt get offer... fix my problem ... as soon as possible ...
My number is [protected]

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