[Resolved]  Reliance Communications — Regarding demo sim activation

Address:Hamirpur, Himachal Pradesh, 177001

Dear sir/madam
I have never seen a company who does not reply the mail. No words to say. I have recently opened a shop near polytechnic college at baru hamirpur (H. P.). I have applied for demo sim for the recharge of customers. But more than 18 days my demo sim was not activated. My sim was activated but not become demo in more than 18 days. This is reliance communication. My demo sim number for reliance is [protected]. I have paid 150 rs for this sim. Can you plz tell me how much time it will take for activation. And sir your service is very poor. Airtel network has update my demo within 2 days. That’s the comparison airtel in 2 days, bsnl 4 days, vodafone 3 days, idea 6 days but reliance more than 18days but yet not activated. Very very poor service. I think i will take more than 1 month.in competition of mob. Recharge its too much difficult to remain in the market for long time if your service is like this. Your disty have no answer he said to me why you have taken this lte sim for the demo. And your tsm have no anwer. I dont know what they are doing in the market. Rabba raakha for reliance.

Regards,
Vam dev thakur
C/o thakur enterprises
Mob.[protected]
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Feb 9, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Dec 28, 2016
Updated by Vam Dev Thakur
After 20 days very high Frustration Level
Verified Support
Dec 28, 2016
Reliance Communications Customer Care's response
Dear Vam,

We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!

Regards,
Reliance Communications
Verified Support
Dec 30, 2016
Reliance Communications Customer Care's response
Dear Mr. Thakur,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.

Regards,
Reliance Communications
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