[Resolved] Reliance Communications — Regarding demo sim activation | |||
Dear sir/madam I have never seen a company who does not reply the mail. No words to say. I have recently opened a shop near polytechnic college at baru hamirpur (H. P.). I have applied for demo sim for the recharge of customers. But more than 18 days my demo sim was not activated. My sim was activated but not become demo in more than 18 days. This is reliance communication. My demo sim number for reliance is [protected]. I have paid 150 rs for this sim. Can you plz tell me how much time it will take for activation. And sir your service is very poor. Airtel network has update my demo within 2 days. That’s the comparison airtel in 2 days, bsnl 4 days, vodafone 3 days, idea 6 days but reliance more than 18days but yet not activated. Very very poor service. I think i will take more than 1 month.in competition of mob. Recharge its too much difficult to remain in the market for long time if your service is like this. Your disty have no answer he said to me why you have taken this lte sim for the demo. And your tsm have no anwer. I dont know what they are doing in the market. Rabba raakha for reliance. Regards, Vam dev thakur C/o thakur enterprises Mob.[protected] Was this information helpful? | |||
Feb 9, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 28, 2016 Reliance Communications Customer Care's response Dear Vam, We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you! Regards, Reliance Communications Verified Support Dec 30, 2016 Reliance Communications Customer Care's response Dear Mr. Thakur, As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance. Regards, Reliance Communications | |||
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