[Resolved] Reliance Communications — Regarding legal notice | |||
I converted my docomo in into reliance postpaid no [protected], after one month o[censored]se the service i face many problems, like - internet speed and bill is too much from my pack, i called many time to customer care but problem is not solved. After that i broken the sim. And bill amount sum of 2067 left on me. Now i got many mails from reliance legal team to pay the bill otherwise they will take action by law. Now what to do Was this information helpful? | |||
Jul 14, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 18, 2017 Reliance Communications Customer Care's response Dear Sudeep, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jun 07, 2017 Reliance Communications Customer Care's response Dear Sudeep, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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Finally I wrote to the appellate authority and all possible members from the authority. Also attached all the communication I had been getting as Legal Notices.
Reliance responded and confirmed that those were done from Reliance only. So, Reliance has give the contacts to those so called collection agencies for collecting the outstanding amount.
Finally there was settlement done and I received full and final settlement letter.
It is really sad to say that a company like Reliance is following such practices to shell out money from customers by harassing them and making no difference between good or bad customers.
I've been using their services since over a decade, and they do not hesitate to treat you like this.
Would never be using Reliance definitely in future and neither recommended anyone using same