[Resolved] Reliance Communications — Regarding Wrong Bill | |||
Here i would like to inform you that i am using reliance netconnect + dongle since last 4 years and my reliance no is [protected]. I had paid 1800/- rupees on 30/1/15 to activate 3gb advance rental plan for 6 month, but i have received bill of rupees 181 for the month of May'15. Still 2 Months are pending to complete this plan, when i called to customer care regarding this issue they told me your plan is not activated properly. So you have to first pay 181 rupees and than you can able to activate other plan. Why should i pay 181 rupees as i have already paid for the advance rental plan which validity is for the 6 months. If plan is not activated than that is not my fault. So i would like to request you to look into this matter and short it out as soon as possible. I have already attached my payment receipt. I already complaint to comnodalofficer.[protected]@relianceada.com on 15/5/15, but still no reply from there. Was this information helpful? | |||
Oct 28, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 21, 2015 Reliance Communications Customer Care's response Dear Jimmy, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 26, 2015 Reliance Communications Customer Care's response Dear Jimmy, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
 2 Comments | |||
Comments
Till today 26/5/15 no one have try to contact me from reliance customer care regarding my complaint,
Reply
As i already mentioned that i paid 1800/- rupees on 30/01/2015 as a Advance Rental Plan for the 6 month, but still i've recevied May'15 Bill for Rupees 509/-
My six month advance rental plan will complete on 11th Jul'15, before that why should i chareged for the same. So request you kindly take some strict action as soon as possible and resolved this problem on a prior bases.
How many time i have to complaint for the same Issue.
My six month advance rental plan will complete on 11th Jul'15, before that why should i chareged for the same. So request you kindly take some strict action as soon as possible and resolved this problem on a prior bases.
How many time i have to complaint for the same Issue.
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