[Resolved] Reliance Communications — Reliance 3G data card

H G DASAR

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 560058
Website:	www.rcom.co.in

Dear sir / madam,
I am very much thankful for the 3g services given to me. I have not switched over to 4g nor i have used any data, but my surprise you forcing me through phone & sms to switchover t o4g. Kindly not force me and don't charge me, not threaten me over phone to pay charge for 4g. I opted 3g and used and thanked by paying all bills. Since 3 month i am trying and requesting to close my a/c & baksho ham.

What a dadagiri your people doing by harassing decent customer??? Wahaaa. They have made me to believe against my perception that this company is not for decent people..

I have made all efforts to reach the redressal machinery available at various level of the system, but all are no way different to each other. Finally communicate me what is to be done from my side to close this a/c. Now with this it is confirmed me that no one has a power to close the a/c. I took this connection by making one simple telephone call. But i am running pillar to post i, e store to store and all other redressal machinery to get it close the a/c.

Please close my connection & drop the 4g bill u have unduly charge and harassed.
Sub no. [protected] - hnumant govindappa
Cell no. [protected] & e-mail id: hgd. [protected]@gmail.com

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May 9, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

Reliance Communications Customer Care's response Dear Mr. Dasar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 16, 2016

Reliance Communications Customer Care's response Dear Mr. Dasar,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications

Verified Support

Nov 17, 2016

Reliance Communications Customer Care's response Dear Mr. Dasar,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications

Nov 18, 2016

Updated by H G DASAR Dear sir, 18.11.2016. at 2.20.PM
Today ( 8.56AM on 18.11.2016) i received a call from[protected] and asked me to pay Rs.2105.00 otherwise face the legal action.But earlier to this today I received calls ON 16.11.2016 from Tel No. [protected] at 8.22Am on 16.11.2016 and from Ph.No. [protected] at 12.40PM again informing me that there is no bill pending.Which is correct.Why u r harassing for undue unjust bill.Communicate correctly what is to be done by me.
The copy of bill received today for Rs.2105 is enclosed for your reference.You are cheating the social media by giving wrong information (even in machine also it is said to be NIL) NILL bill but acually makig followup daily and harrashing telling O/S is Rs.2105.

Yours faithfully
Sub No. [protected] - Hnumant Govindappa
Cell No. [protected]

Nov 27, 2016

Updated by H G DASAR Dear Sir/ Madam,

Again I have received the threatening calls ( I get calls from Tel No. [protected] / [protected] / [protected] / [protected] & [protected] )- Pl cancel my connection, Drop the undue 4G bill & Stop threatening calls.The notice enclosed.

Sub No. [protected] - Hnumant Govindappa
Cell No : [protected]